Privacy Policy
Privacy Policy
Last Updated: 19/03/2025
At MediXIntel, we are committed to protecting the privacy and security of our clients, partners, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable healthcare and data protection regulations.
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1. Information We Collect
We collect various types of information to provide our services effectively. This includes:
a) Personal Information
– Name, contact details (email, phone number), job title, and organization details.
– Account credentials (e.g., username, password) for platform access.
b) Healthcare Data
– Patient demographics, medical history, and treatment data (where applicable).
– Aggregated, anonymized data used for healthcare insights.
c) Technical Information
– IP addresses, browser types, and device information for security and system improvement.
d) Usage Data
– Information about your interactions with our platform, including features accessed and time spent on the platform.
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2. How We Use Your Information
We use the collected information to:
– Deliver and improve our healthcare analytics and digital solutions.
– Personalize user experiences and recommend insights based on usage patterns.
– Ensure platform security, detect fraud, and prevent unauthorized access.
– Respond to inquiries, support requests, or partnership inquiries.
– Comply with legal obligations, including healthcare data regulations such as **HIPAA** and **GDPR**.
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3. Data Sharing and Disclosure
We only share your data in the following circumstances:
– With Healthcare Providers: To support clinical decision-making and operational improvements.
– With Service Providers: Trusted third-party partners who assist us in delivering our services (e.g., IT support, cloud storage providers).
– For Legal Reasons: When required to comply with legal obligations or respond to lawful requests.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
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4. Data Security
MediXIntel employs advanced security measures to safeguard your data, including:
– Encryption of data both in transit and at rest.
– Strict access controls and role-based permissions.
– Regular security audits to identify and mitigate vulnerabilities.
Despite our efforts, no system is entirely secure. We encourage users to adopt strong passwords and report any suspicious activity.
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5. Data Retention
We retain personal and healthcare data only for as long as necessary to fulfill our service obligations or comply with legal requirements. After this period, data is securely deleted or anonymized for research purposes.
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6. Your Rights
Depending on your location, you may have the following rights regarding your data:
– Access: Request a copy of the personal data we hold about you.
– Correction: Request correction of inaccurate or incomplete data.
– Deletion: Request that we delete your data where legally permissible.
– Objection: Object to data processing in specific circumstances.
To exercise these rights, please contact us using our Contact form.
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7. Cookies and Tracking Technologies
MediXIntel may use cookies and similar technologies to enhance user experience and gather insights into platform usage. You can modify your browser settings to control cookie preferences.
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8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies before sharing your data.
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9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on our website with an updated effective date. We encourage you to review this page periodically.
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10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your data, please contact us: